Metso Opens New Service Center In Western Canada

Jun 23, 2025 - one year ago

Metso celebrated the groundbreaking of its new service center in Prince George, British Columbia, on June 4.

Situated in the heart of a key Canadian mining region, the facility will support growing customer demand—particularly in the copper and gold sectors. Metso will offer OEM-certified on-site inspections, turnkey service solutions, and off-site repairs. The center is expected to be fully operational by early 2026.

“The investment decision, announced in September 2024, was very well received by our customers. Metso’s strengthened local presence will enable faster repairs, shorter turnaround times, and increased sustainability by reducing transportation distances. We’re grateful for our customers’ trust, and we remain committed to becoming the preferred service provider in the industry,” says Justin Ayotte, Vice President, Canada Sales and Service at Metso.

The center will service a wide range of mining equipment from pit to port, including crushing, grinding, screening, filtration, flotation, slurry handling, thickening, clarifying, loading and hauling solutions, chute lining and more. It will also offer warehousing capabilities for spare and wear parts.

Between 2022 and 2025, Metso has been recognized as a Great Place to Work in Canada, reflecting its commitment to fostering a positive and supportive workplace culture. The new facility will further contribute to this effort by creating employment opportunities for skilled professionals, such as service engineers and technical specialists.

Solid service capabilities and a global network of services professionals
Metso is committed to the continuous development of its service and repair capabilities to ensure close support for customers worldwide. As part of this commitment, the expansion of the service center and the opening of a new training center in Mesa, Arizona, USA, are scheduled for completion in 2026. Alongside the new facility in Prince George, these investments will further strengthen Metso’s service footprint and enhance customer support across North America.

Metso has an extensive service center network with over 3,700 field services professionals, technical support, and more than 140 service locations on six continents. Metso supports its customers around the globe with a wide range of installation, commissioning, inspection, and maintenance services.

Source: Metso