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New Doosan Telematics System Remotely Monitors Equipment


Nov 27, 2014 - 4 years ago

By Supply Post

In response to greater demand for machine-to machine communication, machine intelligence and remote equipment monitoring, Doosan has introduced an upgraded telematics package for its heavy equipment including excavators, wheel loaders and articulated dump trucks. The new system is called Doosan Telematics, and will be standard on all Doosan equipment, except for DX63-3 and DX85R-3 compact excavators.

How does it work?
Doosan Telematics provides a connected machine solution that allows customers and dealers to remotely track and monitor Doosan heavy equipment. Each new Doosan machine that arrived at Doosan dealerships after July 1, 2014, came with a complimentary three-year subscription, including prepaid wireless service. Customers can monitor their Doosan equipment remotely from an Internetenabled device and an upgraded Doosan Telematics website called CoreTMS. After the three years of prepaid wireless service expires, customers will have the option to purchase a service extension. Doosan has offered a telematics solution since 2008, and customers who have an active telematics subscription can access the new CoreTMS website for machine details and reports.

The new Doosan Telematics system includes the following elements:
• GPS unit: Helps Doosan equipment owners or fleet managers monitor the machine’s location.
• Q-Pro wireless data modem and wireless service: The modem sends data collected from sensors on the machine to a website via a cellular signal.
• Satellite antenna and service: Provides a communication link when the Doosan machine is working in remote locations and cellular service is not available.
• CoreTMS website: The new website offers Doosan customers access to many useful reports and important machine data.

Benefits to customers
The Doosan Telematics system puts more information in the hands of customers to help them better manage their heavy construction equipment. Owners can monitor operational data and make recommendations to operators to improve machine usage and fuel efficiency. For example, owners can see if the operator lets the machine idle for a long time when the machine should be turned off, saving valuable diesel fuel. Operational data also gives owners insight to monitoring the machine’s fuel efficiency and the selected power mode in different applications. This is helpful to determine if an operator can make adjustments in order to do the same work with less diesel fuel. Doosan machines provide operators with various power modes to help them best match the power needed to specific applications.

Improved maintenance scheduling
Monitoring maintenance schedules is made easier with the Doosan Telematics system. Equipment owners can review a machine’s maintenance history through the telematics website and identify what preventive maintenance is coming up. Fuel levels for each machine can be reviewed simply from the website, eliminating the need to physically visit each machine to check fuel levels, and allowing the customer to minimize trips for the fuel truck.

If a problem does arise, Doosan Telematics alerts owners to help reduce machine downtime. The website reports fault and warning codes, and owners or their dealer can be more prepared to fix the problem when they respond because they will have more data about what’s wrong with the machine. Dealers can view the problem on the CoreTMS website to help diagnose an issue, without physically being in the same location as the machine.

With all of the information available from Doosan Telematics, business owners can make better estimates when completing job bids and planning for jobs. Accurate machine usage reports, such as the number of hours a machine was used for a particular job, help owners respond to new business opportunities.

Reduced equipment theft
Doosan Telematics will help to reduce owners’ concerns about equipment theft. It’s estimated that in the United States, nearly $1 billion worth of equipment is stolen annually. Doosan Telematics is particularly useful for improving fleet management by giving customers visibility to all machine details through the CoreTMS website. Customers can monitor the physical location of their Doosan machine, ensuring it is where it is supposed to be, which helps prevent equipment theft.

Telematics reports
The new Doosan Telematics system allows customers, fleet managers and dealers to efficiently track machine information. Below is a sample of the many reports available from the Doosan Telematics system:
• Fleet status
• Machine details
• Location of the machine (position displayed on Google Maps mapping service)
• Operating hours
• Fuel usage
• Engine idle time vs. work time (revolutions per minute)
• Error codes
• Engine and hydraulic oil temperatures
• Maintenance history
• Next maintenance time
• Utilization reports, including graphs

One advantage the Doosan Telematics system offers that third-party wireless devices can’t is the ability to connect directly to electronic power optimizing system (EPOS) via controller area network (CAN bus) communication. This limits the engine diagnostic data third-party devices can provide from Doosan machines.

Future updates
In the future, Doosan will continue to add additional functionality to the telematics offering. To make the additional functionality available, software updates will be sent over the air to the terminal on the machine. This will save owners time from taking their machine(s) to the dealership to receive these updates.

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